You can refine the data statistics to be included in the report by selecting the following specific items:
- Agent
- Columns
Under Aggregations in the Report Tool, you can specify the grouping for which statistics are collected and combined in the report. One of:
- By Agent
- By Month
- By Week
- By Day
- By Hour
Configurables in the Report Tool: None.
Filters in the Report Tool: None
For each outbound-SMS agent in a company, the following statistics are available.
Statistic | Description |
---|---|
Total SMS | The total number of outbound SMS messages that the agent has sent. |
Total SMS segments used | The total number of SMS segments that the Total SMS have been split into. Long SMS messages are split into smaller SMS messages (SMS segments) for transmission purposes. Your company will be charged for each SMS segment that is sent. |