You can refine the data statistics to be included in the report by selecting the following specific items:
- Agent
- Columns
Under Aggregations in the Report Tool, you can specify the grouping for which statistics are collected and combined in the report. One of:
- By Agent
- By Month
- By Week
- By Day
- By Hour
Configurables in the Report Tool: None.
Filters in the Report Tool: None
For each outbound-email agent in a company, the following statistics are available.
| Statistic | Description |
|---|---|
| Total emails sent | The total number of email messages that the agent has sent. |