Within the flow editor, it’s possible to create variables that store information that can be used for all nodes in the routing flow. This allows you to preconfigure multiple options and select the relevant variable when configuring nodes in a flow.
Configure a node variable #
- Navigate to the flow editor and select the relevant node
- Click the L symbol next to the appropriate parameter and then select Variable
- Do one of the following:
- Either select a relevant variable OR
- Select Add variable and fill in variable information (see Add a variable below)
- Once the variables are added click the Validate and Publish icon
- The flow will be updated with variables
Add a variable #
- Navigate to the flow editor and select the variables icon (
)
- Click Add
- Select the variable type
- Enter the variable name
- Click Ok
- The variable will be added and available to select when configuring a relevant variable node parameter
Display variable on Event Details pages #
For some variables it’s possible to add them to the Event Details page so that the variables information can be displayed. The following variables can be added to Event Details:
- Integer Variables
- String Variables
- Phone Number Variables
To add a variable to event details simply enable the checkbox next to Add this variable to the Event Details when editing a variable.
