Outbound SMS data reports

For outbound SMS messages, report statistics are available for the following:

Outbound SMS agent report
Outbound SMS recipient report
Outbound SMS template report

Note: Each type of outbound SMS data can be selected for inclusion in reports by using the Report Subtype dropdown list on the Report Tool page.

Related tasks
Scheduling report generation

Administrator Portal and Setup

Staff Management

Calls Management

Flow Management

Webchat Management

Email Management

SMS Management

Safe-Pay Management

Agent Assets Management

Data Management

Customer-related tasks

CRM Integration

System Management

Outbound SMS data reports

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