When a cardholder (customer) receives the payment link (either by email or by SMS), they perform the following steps:
- The cardholder clicks the payment link to open it in their default web browser:
- If the payment link is not valid or has expired, a corresponding message is displayed. To specify a Link Expiry Time, click: Payments > PSP Configuration > Advanced.
- If a passcode is required, a page is displayed to enable the cardholder to enter the passcode that they have received via another channel. To specify that a passcode must be entered by the person making the payment, click: Payments > PSP Configuration > Basic.
- Each payment link permits a specified number of failed access attempts before it is blocked and a corresponding message is displayed. To specify the number of Maximum Access Failures, click: Payments > PSP Configuration > Advanced.
- If the payment link is valid, a capture page is displayed to the cardholder containing fields that enable them to enter the information required to process the transaction.
- The cardholder enters their card details into the appropriate fields and submits the payment. If the card cannot be accepted, a corresponding error message is displayed.
- If the card is accepted, the cardholder is redirected to a Thank You page, which has a visual indicator showing that the payment is being processed.
- When processing is complete, the cardholder receives a success message.