Under Aggregations in the Report Tool, you can specify the grouping for which statistics are collected and combined in the report. One of:
- By Email Template
Configurables in the Report Tool: None.
Filters in the Report Tool:
- Email Template
- Sending Email – the email addresses from which emails can be sent
- Agent
For each outbound-email template, the following statistics are available.
Statistic | Description |
---|---|
Total Number Of Times Sent | The total number of email messages that were sent by routing flows and agents using this template. |
<date> | The total number of email messages that were sent using this template on this date. |