The Webchat Flow Report looks at data for how nodes within an webchat flow have been used.
Report Customisation Options #
Customisation |
Options |
|---|---|
Data source |
Select an individual or a selection of Webchat Services. |
Columns |
Each of the statistics listed below can be added or removed from the report by managing the columns to include. |
Aggregations |
The following aggregations can be used to cluster data together:
|
Report Output #
Statistic |
Description |
|---|---|
Node type |
The node type. |
Node name |
The name of the node, as configured in Flow Editor. |
Number of transits |
The number of times that the node instance was executed for this webchat service. |