You can refine the data statistics to be included in the report by selecting the following specific items:
- Columns
Under Aggregations in the Report Tool, you can specify the grouping for which statistics are collected and combined in the report. One of:
- By SMS
Configurables in the Report Tool: None.
Filters in the Report Tool:
- SMS Template
- SMS Sending Number
- SMS Agent
For each outbound-SMS recipient number, the following statistics are available.
| Statistic | Description |
|---|---|
| Template | The template used for the SMS message. |
| Sending number | The alphanumeric address or service number from which the SMS message was sent. |
| Agent name | The name of the agent who sent the SMS message. |
| Flow name | The name of the routing flow from which the SMS message was sent. |
| Flow type | The type of routing flow from which the SMS message was sent. |
| Flow node name | The name of the node that triggered the SMS message to be sent. |
| Date sent | The date on which the SMS message was sent, in the format dd/mm/yyyy. |
| Time sent | The time when the SMS message was sent, in the format hh:mm:ss. |
| Message ID | The Universally Unique IDentifier (UUID) of the SMS message. |
| SMS Segments Sent | The number of SMS segments that were sent. Long SMS messages are split into smaller SMS messages (SMS segments) for transmission purposes. Your company will be charged for each SMS segment that is sent. |