The Contact Safe-Pay Payments Report presents information about the payments that have been processed using Safe-Pay.
Report Customisation Options #
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Customisation |
Options |
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Columns |
Each of the statistics listed below can be added or removed from the report by managing the columns to include. |
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Aggregations |
The following aggregations can be used to cluster data together:
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Filters |
The following filters can be applied to the report:
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Report Output #
For each payment transaction made using Safe-Pay in a company, the following statistics are available.
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Statistic |
Description |
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Queue |
The name of the payment queue onto which the agent placed the payment transaction. |
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Agent |
The name of the agent who handled the payment transaction. |
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Amount |
The amount paid. |
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Currency |
The currency in which the payment was made. |
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Type |
The type of payment. One of:
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Email To: Address |
The customer’s email address to which the payment link was sent. |
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SMS To: Address |
The customer’s SMS address to which the payment link was sent. |
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Outcome |
The outcome of the payment transaction. One of:
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