This email flow is suited to a very small organisation, presumably with someone in a receptionist type role able to respond to incoming emails from the queue. Due to this email flow only having one queue, the organisation should ensure they have capacity to manage their expected quantity of emails.
Nodes used:
- Email Arrived Node
- Queue Email Node
Note: The purpose of each template is a starting point, settings and parameters must be configured in your own Contact email setup. We also highly recommend adjusting each email flow to better suit your organisation’s structure and needs.