Upon logging in to your Administrator Portal, you are presented with the following:
- A welcome window, which lists what you can do in your Administrator Portal with the roles and privileges that are currently assigned to you.
- A command and status bar at the top of your screen, which allows you to carry out basic tasks:
| Top bar element | Purpose |
 | Displays the list sidebar. |
 | Hides the list sidebar. |
 | Sets the view on your Administrator Portal. Your current organisation is displayed. For example:  shows that you are logged in as an administrator for a company (C) called Future New Gold and are viewing your portal at this level. |
 | Enables you to view online help topics. |
 | Enables you to: Change your password Change the language in which the user interface is displayed Manage browser notifications View the current status of all the company’s active email servers View the status of offline reporting destinations. Possible statuses for each destination are: – Up – Lagging channels – It is in catchup mode and will return to a status of “Up” when the catchup has completed. – Remote end failure – The Contact has tried to deliver an event to the configured URL address for the reporting destination, but that destination has not accepted the event packet. The contents of the failed event packet are also shown. This may help you to determinine why the transmission has failed. To bypass sending this failed event packet and continue with the next packet to be sent, click Skip. However, if an event packet is skipped, its contents may never be delivered to the offline reporting destination. – Offline – Unknown View the SMS connections’ status. This displays the status of the connections to the SMS server. View the login limits for your company and the current usage Log out. |
Related tasks
Changing my password