Skip to content
Administrator Knowledge Base
Supervisor Knowledge Base
Agent Knowledge Base
Administrator Knowledge Base
Supervisor Knowledge Base
Agent Knowledge Base
Release Notes
Search
Menu
View Categories
Home
Docs
Webchat Management
Webchat Queues
Webchat Queues
Configuring advanced settings for a chat queue
Creating and managing a webchat queue
Defining chat-queue KPIs
Defining when in-queue announcements are displayed
Webchat queues overview
Assigning agent assets to a webchat queue