Full Setup Guide
- Setup 1: Setting up agents
- Setup 2: Preparing assets
- Setup 3: Assigning user groups
- Setup 4: Creating queues
- Setup 5: Multiple groups
- Setup 6: Queue Numbers
- Setup 7: Adding audio files
- Setup 8: Customising queue recordings
- Setup 9: Customising agent recordings
- Setup 10: Queue KPIs
- Setup 11: Advanced setup
- Setup 12: Queue Announcements
- Setup 13: Callback setup
- Setup 14: Customising time ranges