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Email Flow Template 3

This email flow is aimed for medium sized organisations, ideally with several departments. With the inclusion of a Branch on Email node, thie email flow offers the capability to route to different departments. The organisation should ensure they have scope to accomodate these features as well as the expected amount of emails for the number of queues included.

Email-Flow-Template-3Download

Nodes used:

Email node types:

  • Email Arrived Node
  • Email Auto Reply Node
  • Queue Email Node
  • Branch on Email Node

Note: The purpose of each template is a starting point, settings and parameters must be configured in your own Contact email setup. We also highly recommend adjusting each email flow to better suit your organisation’s structure and needs.