Agent scripts data

For agent scripts, data is available for the following:

Data	Description
Agent	The first and last name of the agent who used the script.
Call ID	The call identifier.
CLI	The CLI of the originating call.
Company	The company for which the agent works.
Contact	The contact’s name.
Creation Date	The date and time that the transcript was created.
Queue	The queue in which the call or email was held.
Agent Script	The name of the agent script that was used.
Service Number	The indialled number for the service.
Input fields	The transcript content.