Queue Work Item
This node type allows a work item to be queued for processing by an agent.
There are no branches for this node type, as it is an end node.
The following parameter can be set:
| Parameter | How many? | Type | Description |
| Queue | 1 | Queue | The work item queue to join. Note: If required, this parameter for can be set to User-configurable so that it can accept a value specified by a company administrator using the Administrator Portal. For more information, see Adding user-configurable values. |