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Display In Agent Portal

This node type allows customised information (supplied via an API) to be displayed in the Agent Portal when a call is in progress.

Note: If required, the parameters for this node type can be set to User-configurable so that they can accept values specified by a company administrator. For more information, see Adding user-configurable values.

The following parameter can be set:

ParameterHow many?TypeDescription
Values0 to ###Optional customised information to display to agents
Name0 or 1StringThe name of the string to match.

This parameter can be set to User-configurable.
Value0 or 1StringThe value of the string to match.

This parameter can be set to User-configurable.

The following branch can be taken:

BranchHow many?Description
Success1This branch is always taken.