Display In Agent Portal
This node type allows customised information (supplied via an API) to be displayed in the Agent Portal when a call is in progress.
Note: If required, the parameters for this node type can be set to User-configurable so that they can accept values specified by a company administrator. For more information, see Adding user-configurable values.
The following parameter can be set:
Parameter | How many? | Type | Description |
Values | 0 to ### | Optional customised information to display to agents | |
Name | 0 or 1 | String | The name of the string to match. This parameter can be set to User-configurable. |
Value | 0 or 1 | String | The value of the string to match. This parameter can be set to User-configurable. |
The following branch can be taken:
Branch | How many? | Description |
Success | 1 | This branch is always taken. |