Branch On Time Ranges

This node type allows branching based on a time-range value. Calls may be routed based on the time of day and the day of the week or date in the month, allowing different routing behaviour inside and outside of business hours.

Note: Using the Contact web interface, administrators can add time ranges in one of two ways: either by configuring start and end parameters (days/dates and times) or by configuring tags data (the legacy method). This node type is used for time ranges that use start and end parameters.

In this node, you may select predefined time ranges to be used as branches.

Note: The branches are attempted to be matched in the order in which they are defined in the node, so you must ensure that the branches are in the correct order of priority. This allows for quick changes to the order of time ranges without having to add and delete branches.

There are no parameters for this node type.

The following branches can be taken:

Branch	How many?	Type	Description
Match	1 to 30		The branch to take if the current time falls within the time range.
Time Range		TimeRange	The time-range rule to match. Note: If required, this parameter can be set to User-configurable so that it can accept a value specified by a company administrator. For more information, see Adding user-configurable values.
Not Matched	1		The branch to take if the current time does not fall within the time range.