Branch On Area Code
This node type allows branching based on an area-code group. Country codes or area codes may be organised into groups, which may be used to route the call to the correct part of the call flow. A best-match scheme for routing based on the CLI of the originating number is used.
The following parameters can be set:
Parameter | How many? | Type | Description |
Area Code | 1 | AreaCodeGroup | The area-code group to match. An area-code group can contain numbers, geographical locations and postcodes. Note: If required, this parameter can be set to User-configurable so that it can accept a value specified by a company administrator. For more information, see Adding user-configurable values. |
The following branches can be taken:
Branch | How many? | Description |
Matched | 1 | The branch to take if the area-code group is matched (the area code of the originating call falls within the defined group). |
Not Matched | 1 | The branch to take if the area-code group is not matched. |
Note: If you have call barring turned on, this will not work if an international number books a Callback. To ensure you have blocked calls to outbound numbers, use the Area Codes feature and set up a +44 area code. You can then create an outbound call flow using Branch On Area Code to ensure you are only calling national numbers.