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Administrator Knowledge Base

Tag: server

7 Articles

Inbound emails report

Email Flow Templates

Email Flow Template 2

Email server settings

Creating email classifications

Creating text blocks for email

Setting up groups for email

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Release Notes (1)
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Administrator Portal and Setup (5)
Staff Management (11)
Calls Management (48)
- Call data reports
- Scheduling a call
Call Flow Editor (33)
Webchat Management (14)
- Webchat Queues (6)
Email Management (21)
- Email Queues (5)
SMS Management (6)
Safe-Pay Management (12)
Agent Assets Management (6)
Reports and Wallboards (52)
Customer-related tasks (9)
CRM Integration (12)
- Contact CRM Integration Developer Guide
System Management (14)
Feedback (1)
- Feedback Form
Other Knowledge Bases (2)
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- Supervisor

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