The Horizon Contact infrastructure is migrating into cloud infrastructure operated by AWS.

Welcome to Contact!

Horizon Contact is a cloud-based communications management platform that provides you with multi-channel interactions to help you communicate with your customers. The product integrates Horizon which uses the power of VoIP technology (voice over internet protocol) to channel inbound and outbound calls over the internet.

Horizon Contact offers your team a secure and easy-to-use product that provides rich features such as queue management, reporting and the ability to configure advanced call flows.

Access the Contact Portals: Use the links below to get access to the portal relevant to your role:

Contact Training: Use the tabs at the top of the page to navigate between Knowledge Bases.