June/July 2026 Release Notes (1.55)
Welcome to the June release of Horizon Contact. This release is due for the evening of June 29th 2026.
Enhancements
Fixes
Additional Patch Release (1.55.5 + 1.55.6)
This patch release is due for the evening of the 6th July, 2026, and will incorporate additional fixes.
Admin portal
- We have fixed an issue where the group escalation page of call queues was not displaying the data below Group 3.
Reports
- We have fixed an issue with the agent script report and survey report, where:
- The start date was not showing the calendar so the date could not be changed.
- The export and export PDF buttons were not showing.
- We have fixed an issue where the callers report would not download via email or sFTP.
Wallboards
- We have fixed an issue where wallboards were not appearing correctly.
This patch release is due for the evening of the 27th July, 2026, and will incorporate additional fixes.
- We have fixed an issue where the ‘list view’ of wallboard widgets would only show one line in the list.
Questions?
If you have any questions or would like to make a recommendation for future enhancements, please send an email to Horizoncontact@gamma.co.uk
