The Horizon Contact infrastructure is migrating into cloud infrastructure operated by AWS.
AWS migration guide
Back to June

New Features

Reports

  • This release includes a new Email Classifications Report which provides a total for each Classification Code used for emails within the report period – note: this will be available from the 23rd of June
  • This release includes a new Inbound Email Report, which shows detailed status information for all emails received within the reporting period – note: this will be available from the 23rd of June

Find out more about reports within the Administrator Portal.