Enhancements – February 2026

Deleting all CRM contacts 

We have added the ability for users to delete all contacts in the CRM. This is useful if companies have a new list of contacts to upload and want to clear the existing list first. Administrators can select which user roles have the ability to complete this action. 

Other enhancements 

• We have updated our email password reset so one can only be requested every 5 minutes. 
• We have altered colours in the top menu to make it easier for agents to tell if a button is clickable or not. 
• We have updated some of the messaging to make it clearer when a call is connecting or when there is an error with the call.