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Call Flows
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Wallboards
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Managing chat queues
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Administrator Knowledge Base
Tag: data
12 Articles
Outbound SMS data reports
Queues – Service Level Report
Queues – Abandoned Calls Report
Working hours report
Activity audit report statistics
Webchat agent report
Outbound SMS agent report
Outbound SMS template report
Outbound-SMS recipient report
Filtering wallboard widgets
Filtering the call queues for Company Summary widgets
Diagnostics data reports